> Privacy Policy

Privacy Policy

Datenschutzerklärung

At Best Service, we know that careful handling of your personal information is important to you.

We appreciate your confidence that Best Service conscientiously handles this information. By using our website, you give us your consent to Best Service collecting, processing and using your personal data for the purposes stated here. This consent can be withdrawn at any time with effect for the future.
This privacy policy describes how Best Service GmbH collects, processes and uses the data you provide us when using our website and protects it in accordance with the European law Telemedia Act (TMG) and the Federal Data Protection Act (BDSG).

Responsible for data protection

Responsible body within the meaning of the Federal Data Protection Act is 

Best Service GmbH, Manzinger Weg 9, 81241 Munich
in the following called best service 


We collect and store the following information:
Information that relates exclusively to an order from us. Information you provide us may include your name, address, telephone number, e-mail address, bank account information, the name of the person to whom the purchased product is to be delivered, including their address and telephone number and e-mail -Address. We also collect and store the Internet Protocol (IP) address at the time of your order.

Best Service collects and receives no sensitive data such as credit card data or passwords to payment providers. These data are transmitted directly to certified secure payment providers.

Protecting the privacy of persons under the age of 16 on the Internet
Personal data of minors (under 16 years) are not knowingly collected by the Best Service GmbH or used in any form. We do not learn the age of the visitor of our website. However, we have also taken no specific measures to protect such data to a particular degree.
Persons under the age of 16 may not submit any personal data without the express consent of the parents or guardians.

How we use your information
Best Service collects, processes and uses all personal data arising from your visits to our internet service only in accordance with the applicable regulations for the protection of personal data.
We use the personal data only for the purposes stated in this privacy policy (for example, to process inquiries or, if necessary, to use services). When collecting personal data via forms, you will be informed in accordance with the provisions of Art. 13 GDPR about the purpose of the survey and other circumstances. Use of such data for other purposes is excluded.

Your rights in processing your data
The data subject has the right to ask the person responsible for confirmation of the processing of the personal data concerned; if this is the case, it has a right to information about these personal data and to the information listed in Article 15 of the GDPR.
The data subject has the right to demand from the person responsible without delay the correction of incorrect personal data concerning him / her and, if necessary, the completion of incomplete personal data (Art. 16 DSGVO).
The data subject has the right to demand from the person responsible that personal data relating to him / her be deleted without delay, provided that one of the reasons detailed in Art. 17 GDPR is fulfilled, eg. For example, if the data is no longer needed for the purposes pursued (right to delete).
The data subject has the right to demand that the person responsible for the processing be restricted if one of the conditions listed in Art. 18 GDPR is fulfilled, eg. For example, if the data subject has objected to processing for the duration of the review by the controller.
The data subject has the right, at any time, to object to personal data concerning him / her for reasons arising out of their particular situation. The controller then no longer processes the personal data unless he can demonstrate compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves the assertion, exercise or defense of legal claims (Art 21 DSGVO).
Without prejudice to any other administrative or judicial remedy, any data subject shall have the right to lodge a complaint with a supervisory authority if the data subject considers that the processing of personal data concerning him / her violates the GDPR (Article 77 GDPR). The data subject may assert this right with a supervisory authority in the Member State of his or her residence, place of work or place of alleged infringement.

In Bavaria the competent supervisory authority is:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 27, 91522 Ansbach


Contractual relationships with partners
Our website contains in some places cooperations with various service providers, such as Payment providers or shipping companies.
To register with Best Service purchased third-party products, you may need to visit third-party websites.
By using the services of third parties, you enter into a contractual relationship with the respective service provider or website operator, for which the corresponding contractual conditions of the third party apply. The legal and content-related responsibility for the services offered on the offer pages of the partner companies lies solely with the respective partner companies whose content is accessed via our homepage.
When using the services of a service provider, contractual relationships are concluded exclusively with the respective partner company and the user according to the conditions applicable to this contractual relationship.

Cookies
At various points, as with almost all other comparable websites so-called cookies are generated. These help to make our offer more comfortable and safer.
Cookies are small text files stored by your browser. Most of our cookies are called session cookies. Cookies can not read information from your computer or interact with other cookies on your hard drive. 
Cookies can not damage your computer and do not contain viruses.
If you do not want your browser to accept cookies, you can disable this option in the browser settings. However, turning off the cookie feature will likely prevent our website, and in particular our ordering system, from functioning properly.

 

Does Best Service pass on the information received?
Information about our customers is important to us and helps us to optimize our offerings.

Best Service will in no case pass on the data collected to third parties.

For all personal data transmitted to us, Best Service applies the Telemedia Act (TMG) and the Federal Data Protection Act (BDSG).
Initially, we store your personal data exclusively to fulfill your orders. If we also want to use your data, for example, to inform you about offers and news, we will ask for an explicit consent from you which you can revoke at any time.

How safe is information about me?
To protect the security of your information during transmission, we use Secure Sockets Layer Software (SSL). This software encrypts the information that you submit.

Social Media (Facebook, Twitter, Google+, etc)
On our websites, references to external social network services such as Facebook, Google+ and Twitter are included. Responsible for the internet services of these social network services are solely their operators.

Conversion measurement with the Facebook visitor action pixel:
With your consent, we use the "visitor action pixel" of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA ("Facebook") on our website. With its help, we can track users' actions after they've seen or clicked on a Facebook ad. This allows us to track the effectiveness of Facebook advertising for statistical and market research purposes. The data collected in this way is anonymous for us, ie we do not see the personal data of individual users. However, this data is stored and processed by Facebook, about which we inform you according to our knowledge. Facebook can connect this data with their Facebook account and also for their own advertising purposes, according to Facebook's data usage policy https://www.facebook.com/about/privacy/. You can enable Facebook and its affiliates to show ads on and off Facebook. It may also be stored for these purposes, a cookie on your computer.
This consent may only be declared by users older than 13 years old. If you are younger, we ask that you ask your guardians for advice.

This site uses Google Analytics
Best Service GmbH uses Google Analytics, a service of Google Inc. This service is used to analyze the views of our website.
For this purpose information about the use of this website is transmitted to a server of Google Inc. in the USA and stored there. Google will use this information to evaluate the use of the website, to compile reports on best service website activity, and to provide other services related to website activity and internet usage.
Google may provide this information to third parties where required by law or as far as third parties process this information on behalf of Google.

If you wish to object to such use, you can do so using the following link: tools.google.com/dlpage/gaoptout

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